CAN-SPAM specifies that creative must contain a valid opt-out link. These links must remain valid for 30 days.
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Canadian guidelines say only that creative must contain a valid opt-out link. |
| Opt-out link from the list owner must be included in the message. Advertisers are REQUIRED to include their own opt-out link. |
Opt-out link from the list owner needs to be inserted in the message. Including an advertiser opt-out link is OPTIONAL. |
Mailer opt-out suppression lists are MANDATORY for future third-party
e-mail list rentals. |
Mailer opt-out suppression lists are NOT mandatory for future third-party e-mail list rentals. |
| Suppression files for advertisers must not be more than 10 days old. If a recipient has opted out from that advertiser through a third-party list within the 10-day timeframe, the advertiser/sender is exempt from disciplinary action. |
All Cornerstone managed lists, consistent with Canadian conventions, have removal links that write back to a source database that is updated hourly. |
| Creative MUST contain the physical mailing address of the sender. P.O. boxes are not acceptable. |
It is RECOMMENDED that, to increase credibility, creative contain the physical mailing address of the sender. |
"From" and "Subject" lines can't be false or misleading. U.S. law specifies that they must contain sender information.
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"From" and "Subject" lines can't be false or misleading. To be consistent with best practices, they should contain sender information. |
Header/footer must accurately identify the origin of the e-mail and give opt-out instructions.
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Header/footer must accurately identify the origin of the e-mail and give opt-out instructions. |
Message must have a functioning "From" line and functioning "Reply"
e-mail address controlled by the list owner, both clearly displayed. |
Message must have a functioning "From" line and functioning "Reply"
e-mail address controlled by the list owner, both clearly displayed. |
If list is not opt-in—and prior affirmative consent has not been given—the "Subject" line must bear the designation "ADV."
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Canadian conventions do not require the designation "ADV."
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If names are not affirmatively collected, there must be a visible indication at the time the names are collected that the operator of the website or service may transfer, sell or rent the information. There also must be a valid means for opting out before signing up.
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If names are not affirmatively collected, there must be a visible indication at the time the names are collected that the operator of the website or service may transfer, sell or rent the information. There also must be a valid means for opting out before signing up. |