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Managing Your Subscribers
All of Cornerstone's data resources – applied to the specialized needs of magazine publishers – supports its complete subscription fulfillment capabilities.Subscription Fulfillment System
Cornerstone's subscription fulfillment system includes a multi-publisher platform that can handle audited and non-audited publications. This lets us view, report and extract data based on individuals or product lines.We can create a single account for multiple publications, customer purchases, reader service and other products. Also, we can set up basic requirements such as language preference, do not promote, billing and shipping information. And, for audited publications, you can use our customized audit questions to set up limitless entries.
Call Centre
Enlist the help of our call centre and know that our customer service representatives (CSRs) are taking good care of your subscribers. Our CSRs are qualified to handle new subscriptions, renewals, billing modifications, changes of address, gift subscriptions and other customer requests. What's more, our system makes changes instantaneously by giving our CSRs real-time access to your subscription databases.Accurate Data Capture
Our scan line technology immediately captures subscriber information and appends it to your database, along with images of accompanying cheques and order forms. Just as quickly, we deposit those cheques into your bank accounts.Security
Rigidly controlled security procedures ensure that only fully authorized and qualified personnel have access to your database.Getting Started
Use the Subscription Fulfillment Information Request to learn more about how Cornerstone subscription fulfillment can benefit your circulation management.
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